Job details              

School Name: Dubai British School 
Location: Dubai
Job Type: Full Time
Nationality: Any
Education: Equivalent Degree/Diploma
Experience: Based On The Position
Gender: Any
Benefits: Free Visa + Free And Direct Recruitment + Food & Accommodation + Medical Insurance + Air Ticket
 

 Vacancies 

1. HR Advisor

Job Purpose:

 To provide an effective, efficient and empathetic people-related HR support function in the school, and to be the key point of contact for new, current, and exiting staff in relation to all employment matters. To provide expert advice and guidance to School Leadership on managing HR issues.

Key Accountabilities:

Be the primary point of contact for all school staff on HR issues, including (but not limited to); contracts, employment terms and conditions, payroll, housing, HR policies, leave and entitlements.Manage the Onboarding process for all incoming staff, including pre-employment communication to ensure new starters are aware of the requirements for their role and for working and living in the UAE, liaising with IT for relevant systems/email set-up and processing staff ID cards.Coordinate new starter inductions in school for all new staff – teaching and non-teaching, and ensure communication takes place pre-employment.Coordinate visa, work permit and KHDA/ADEC applications, renewals and cancellations, and related processing for new staff, ensuring they are aware of the requirements, and avoiding fines or penalties for non-compliance. Responsible for compliance and ensuring all staff have valid contracts, passports, visas, EIDs etc tracked through HRMS system.

2. IT Support

Key Accountabilities:

To provide direct, one on one support to quickly identify and resolve computer user problems.Investigates specific hardware, software, network, and associated problems; takes corrective actions to resolve such issues to restore service as quickly as possible.Manages and priorities support calls and tickets and responds in timely manner to requests.Maintains contacts with end users to ensure issues are resolved.Installs, tests, modifies and maintains a full range of software, hardware, application products.Updates records of maintenance or changes to assets to maintain accurate inventory lists.Monitor trends and the reoccurrence of computer user problems; troubleshoot and investigates the cause of system/application problem(s).Full spectrum of Directory Resource Administration (ADDS) activities such as; creating/terminating users/computers accounts, adding/removing users/groups membership and file permissions, file recoveries, application software installation and upgrades, troubleshooting communication tools (Outlook, Skype for Business).Managing iOS Devices and iOS Server.Managing IT Equipment including laptop trollies, IT labs, whole school facilities such as Auditorium, PD rooms, Boardrooms etc.

Person Specification:

Education: Bachelor’s degree, supplemented by a relevant computer certificate program.

Experience: A minimum of two-years’ experience in computer systems support.

 Demonstrated experience providing excellent customer service skills are required.

Attributes:

Exceptional customer service and communication skills.Problem solving skills.ITIL awareness.Relevant technical qualifications from recognised vendors (Microsoft, Apple, etc.)

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